Home > Returns policy

 
You have the right to cancel an order at any time. Instruction to cancel must be received in writing and must quote the reference number you received when placing the order. However, if the goods have already been processed and despatched we will not refund the packing and postage charges. Full refund of the goods will be made on receipt by Centre Stage of the goods in their original packaging, unopened, undamaged and with the tamper seals intact.

 

 

You are responsible for paying the return postage and ensuring the safe return of the goods to Centre Stage. Centre Stage is not liable or responsible should the goods not reach us for any reason.

 

You may return any item to us provided it has not been used or worn and the tamper seals are in place where tamper seals are provided. Goods must be returned to us within 7 days of your receipt of the goods. You are responsible for paying the return postage and ensuring the safe return of the goods to Centre Stage. Centre Stage is not liable or responsible should the goods not reach us for any reason.

 

It should be noted that most fancy dress costumes, except the deluxe and hire ranges, are made of llight, flimsy material and are only intended for wearing once. Therefore, refunds cannot be given should the garment no longer be wearable after being worn once.

 

In the event of defective items or if you are not satisfied Should you not be satisfied with our goods, please contact us immediately so that we can take action to amend the situation. Should the goods be defective in any way, please inform us immediately and return to us. In this case a full refund will be given. None of the above affects your statutory rights.